Privacy Policy

1. Introduction

OH-Feel Technology ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Name, email address, and phone number
• Billing and shipping address
• Payment information (processed securely through Stripe)
• Account credentials for user registration
• Product reviews and ratings
• Contact form submissions

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Browser type and version
• IP address and device information
• Pages visited and time spent on pages
• Referring website and navigation paths
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes:

• Processing and fulfilling your orders
• Sending transactional and promotional emails
• Improving our website and services
• Responding to your inquiries and support requests
• Analyzing website usage and trends
• Preventing fraudulent transactions
• Complying with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service providers (payment processors, shipping companies)
• Business partners with your consent
• Legal authorities when required by law
• Our subsidiaries and affiliates

All third parties are contractually obligated to maintain the confidentiality and security of your information.

5. Data Security

We implement comprehensive security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure payment processing through Stripe
• Regular security audits and updates
• Restricted access to personal information
• Secure password storage and authentication

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience:

• Session cookies for website functionality
• Persistent cookies for user preferences
• Analytics cookies to understand user behavior
• Marketing cookies for targeted advertising

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to access your personal information
• Right to correct inaccurate information
• Right to request deletion of your information
• Right to opt-out of marketing communications
• Right to data portability

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.